BBB is working with a professional deactivation service to take down the websites that are spreading the malware, and we have reported the incident to the FBI and other law enforcement agencies. Consumers are urged to delete suspicious emails and keep their anti-virus software up-to-date at all times.
Example of the Phishing Email:
Check out a screen shot of a sample phishing email. The text is below:
Thank you for supporting your Better Business Bureau (BBB).
As a service to BBB Accredited Businesses, we try to ensure that the information we provide to potential customers is as accurate as possible. In order for us to provide the correct information to the public, we ask that you review the information that we have on file for your company.
We encourage you to use our ONLINE FORM to provide us with this updated information. The URL below will take you directly to this form on our website:
(UserID: 882600422 Password: mcvn34JDF3r54f)
You may also complete the form on the reverse side of this letter and mail to PO Box 1000; DuPont, WA; 98327; or fax to (206)436-5496.
Please look carefully at your telephone and fax numbers on this sheet, and let us know any and all numbers used for your business (including 800, 900, rollover, and remote call forwarding). Our automated system is driven by telephone/fax numbers, so having accurate information is critical for consumers to find information about your business easily.
Thank you again for your support, and we look forward to receiving this updated information.
About the BBB
The BBB is an unbiased nonprofit organization that sets and upholds high standards for fair and honest business behavior. Businesses that earn BBB Accreditation contractually agree and adhere to the organization’s high standards of ethical business behavior. The BBB provides objective advice, free BBB Reliability ReportsTM on businesses and BBB Wise Giving ReportsTM on charities, and educational information on topics affecting marketplace trust. To further promote trust, your BBB also offers dispute resolution services for consumers and businesses. The first BBB was founded in 1912. Today, 125 BBBs serve communities across the U.S. and Canada. Please visit www.goldengate.bbb.org for more information.