Oakland, CA – July 25, 2013 – Today there are an increasing number of consumers purchasing cars online. With that there is an increasing opportunity for consumers to be scammed. In some cases buyers purchase vehicles advertised, at a price often below book value, by individuals who don’t own them. The scammer never meets the customers in person and requires that payment be made via wire transfer. In the end, the scammer gets the money and the consumer gets nothing. The Golden Gate Better Business Bureau (BBB) advises consumers to look for the red flags with online car sales scams.
“Because consumers may see the price as a pretty good deal they are often act quickly, without any investigation and that’s where they get into trouble,” said Gene O'Neil, president and CEO of the Golden Gate Better Business Bureau . “Consumers need to use the same, if not greater precautions on line, that they’d use making a purchase at a dealership.”
The BBB offers the following tips for online car shopping:
- Check the vehicle’s price. Before buying a car, check out a similar make and model’s price on other websites. If the price is way below market value, it’s probably a scam.
- Communicate with the seller. If a seller refuses to meet in person, this is a bad sign. Sellers should also allow the buyer to inspect the vehicle before making payment.
- Be careful with the transaction. Be cautious of transactions in which the seller and the vehicle are in different locations. The seller may claim they are not able to take the car along because of military deployment, moving because of family circumstances, or job relocation. Scammers also try to push for quick payments via wire payment systems, so never send money using this payment method.
- Check the vehicle identification number. When you check out the car, make sure the car’s vehicle identification number (VIN) matches with the number on the paperwork. The VIN can be found on the car’s dashboard on the driver’s side of the vehicle. Make sure the VIN number on the card matches the number on the insurance card, insurance policy and vehicle title and registration.
For more advice on online car sales scams, visit www.bbb.org
About the BBB
The BBB is an unbiased nonprofit organization that sets and upholds high standards for fair and honest business behavior. Businesses that earn BBB Accreditation contractually agree and adhere to the organization’s high standards of ethical business behavior. The BBB provides objective advice, free BBB Reliability ReportsTM on businesses and BBB Wise Giving ReportsTM on charities, and educational information on topics affecting marketplace trust. To further promote trust, your BBB also offers dispute resolution services for consumers and businesses. The first BBB was founded in 1912. Today, 113 BBBs serve communities across the U.S. and Canada. Please visit www.goldengate.bbb.org for more information.